TV – YOUR WAY · CUSTOMER SUPPORT
How can we help?
Our dedicated support centre will help you raise a request, follow its progress and find answers quickly.
🎫 Raise a support ticket
Tell us what you need help with, including your device, app and any error messages.
Submit your request
Enter your contact details and describe your issue. No account required.
🔎 Track a ticket
Customers will be able to view replies and track the progress of their request.
After submitting your request, check your email for a private ticket link. Use that link to read replies and respond without logging in.
Keep your ticket link private.
Before contacting us
For help activating your service, see our IPTV Smarters Pro Setup Guide. Please include your device model, application version and a short description of the issue when requesting help.
Never include your account password in a support ticket.
Need to contact us in the meantime?
Email support@tvyourway.co.uk. The ticket portal is being prepared and is not yet accepting requests.